Intentional design
Everything we do starts with why
Made to order
We do not mass produce. We create only by demand
Sustainability
We use only eco-friendly and recycled materials
Privacy policy
1. GENERAL TERMS
1.1. This Privacy Policy describes how AUURA SIA, reg. no. 40203545353, registered office: Zvejnieku street 11-1, Carnikava parish, Adazi district, LV-2163, Latvia (hereinafter also referred to as the "Data Controller"), obtains, processes, and stores personal data obtained by the online store www.aura3d.eu from its customers and persons visiting the website (hereinafter referred to as the "Data Subject" or "You"). 1.2. Personal data means any information relating to an identified or identifiable natural person, i.e., the Data Subject. Processing means any operation performed on personal data, such as collection, recording, organization, storage, adaptation, use, disclosure, erasure, or destruction. 1.3. The Data Controller complies with the data processing principles provided by law and can confirm that personal data is processed in accordance with current legislation.
2. OBTAINING, PROCESSING, AND STORAGE OF PERSONAL DATA
2.1. Personally identifiable information is obtained, processed, and stored by the Data Controller primarily through the online store website and email. 2.2. By visiting and using the services provided in the online store, You agree that any information provided is used and managed in accordance with the purposes set out in the Privacy Policy. 2.3. The Data Subject is responsible for ensuring that the submitted personal data is correct, accurate, and complete. Intentional provision of false information is considered a violation of our Privacy Policy. The Data Subject is obliged to immediately notify the Data Controller of any changes to the submitted personal data. 2.4. The Data Controller is not responsible for losses caused to the Data Subject or third parties if they have arisen due to falsely submitted personal data.
3. PROCESSING OF CUSTOMER PERSONAL DATA
3.1. The Data Controller may process the following personal data: 3.1.1. Name, surname 3.1.2. Date of birth 3.1.3. Contact information (email address and/or phone number) 3.1.4. Transaction data (purchased goods, delivery address, price, payment information, etc.) 3.1.5. Any other information submitted to us during the purchase of services and goods offered on the site or by contacting us. 3.2. In addition to the above, the Data Controller has the right to verify the accuracy of the submitted data using publicly available registers. 3.3. The legal basis for the processing of personal data is Article 6(1)(a), (b), (c), and (f) of the General Data Protection Regulation: a) the data subject has given consent to the processing of his or her personal data for one or more specific purposes; b) processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract; c) processing is necessary for compliance with a legal obligation to which the controller is subject; f) processing is necessary for the purposes of the legitimate interests pursued by the controller or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data, in particular where the data subject is a child. 3.4. The Data Controller stores and processes the Data Subject's personal data as long as at least one of the following criteria exists: 3.4.1. Personal data is necessary for the purposes for which it was received; 3.4.2. As long as the Data Controller and/or the Data Subject can realize their legitimate interests, such as submitting objections or bringing or conducting a claim in court, in accordance with the procedures specified in external regulatory acts; 3.4.3. As long as there is a legal obligation to store the data, for example, in accordance with the Law on Accounting; 3.4.4. As long as the Data Subject's consent to the respective processing of personal data is valid, if there is no other legal basis for the processing of personal data. Upon the termination of the circumstances mentioned in this point, the storage period of the Data Subject's personal data also ends, and all relevant personal data is permanently deleted from computer systems and electronic and/or paper documents that contained the relevant personal data, or these documents are anonymized. 3.5. To fulfill its obligations to You, the Data Controller has the right to transfer Your personal data to cooperation partners and data processors who perform the necessary data processing on our behalf, such as accountants, courier services, etc. The data processor is a controller of personal data. Payment processing is provided by the MakeCommerce platform; therefore, our company transfers the personal data necessary for the execution of credit card payments and bank transfers to the platform owner Maksekeskus AS. Upon request, we may transfer Your personal data to state and law enforcement authorities to defend our legal interests, if necessary, by drafting, submitting, and defending legal claims. 3.6. When processing and storing personal data, the Data Controller implements organizational and technical measures to ensure the protection of personal data against accidental or unlawful destruction, alteration, disclosure, and any other unlawful processing.
4. RIGHTS OF THE DATA SUBJECT
4.1. In accordance with the General Data Protection Regulation and the legislation of the Republic of Latvia, You have the right to: 4.1.1. Access Your personal data, receive information about its processing, as well as request a copy of Your personal data in electronic format and the right to transfer this data to another controller (data portability); 4.1.2. Request the correction of incorrect, inaccurate, or incomplete personal data; 4.1.3. Delete Your personal data ("right to be forgotten"), except in cases where the law requires the preservation of data; 4.1.4. Withdraw Your previously given consent to the processing of personal data; 4.1.5. Restrict the processing of Your data – the right to request that we temporarily stop processing all Your personal data; 4.1.6. Contact the Data State Inspectorate. You can submit a request for the exercise of Your rights by filling out a form and submitting the request electronically by writing to info@aura3d.eu.
5. FINAL PROVISIONS
5.1. This Privacy Policy has been developed in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council (27 April 2016) on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation), as well as the current laws of the Republic of Latvia and the European Union. 5.2. The Data Controller has the right to make changes or additions to the Privacy Policy at any time and without prior notice. Amendments take effect after their publication on the website www.aura3d.eu.
HOW DO WE USE COOKIES?
Cookies are small text files that the websites You visit save on Your device. They are used to ensure the optimal operation of the respective website, as well as to provide information to the site owners. This website may set the following cookies:
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Functional cookies. These cookies are necessary for You to be able to navigate the website and use its features. Without these cookies, we cannot provide the services You have requested, such as shopping cart functionality.
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Google Analytics cookies. These cookies are used to obtain statistics about visits to our website. We use this information to improve site performance and advertising activities.
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Targeted advertising cookies. These cookies are used to increase the effectiveness of advertising and to show ads that are most likely to interest You.
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Third-party service provider cookies. Cookies may be set by third-party services used on this website. Some of these cookies may be used to track Your activities on other websites, and we cannot control them because these cookies are not set by our website.
HOW TO OPT-OUT OF COOKIES?
To opt-out of receiving cookies, You can use the private browsing mode provided by most browsers (private window, incognito window, or InPrivate window). Any cookies created while operating in private browsing mode are deleted as soon as You close all browser windows.
Updated: 16.02.2026
